Two Brothers Privacy Policy

Two Brothers Wood Works LLC

Privacy Policy for SMS Communications

Effective Date: 1/4/2022

We respect your privacy and are committed to protecting the personal information you provide when you interact with our SMS services. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you subscribe to or receive SMS communications from us.

By providing us with your phone number and verbally opting in to SMS communications you agree to the terms and conditions of this policy.

1. Information We Collect

When you subscribe to our SMS service, we collect the following information:

• Phone Number: We collect the phone number you provide to send you SMS messages.

• Optional Information: In some cases, you may voluntarily provide additional information, such as your name, preferences, or other details when engaging with our service.

• 2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries or customer service requests via SMS.

• Provide customer support and delivery/install updates.

• Improve our SMS services based on user feedback and engagement.

Messaging Frequency: 

We do not utilize SMS for any marketing purposes. Our messaging is not automated and only used to communicate with our clients. You will not get reoccurring messages or be added to any list for future marketing messaging.

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• 3. Consent and Opt-In

By verbally opting in to receive SMS communications, you are giving us explicit consent to send you SMS messages. Consent may be provided by:

• Entering into a custom job agreement

• Signing up for a news letter

• Scheduling a appointment 

6. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it. However, no data transmission over the internet or wireless network is guaranteed to be 100% secure, and we cannot guarantee the security of information sent via SMS.

We will not share your data with third parties for marketing purposes. We will not sell, rent, or share the collected mobile numbers or mobile opt-in information with anyone.

8. Data Retention

We retain your phone number and any other personal information provided for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Rights

You have the right to access, correct, and request the deletion of any personal data we hold about you. If you wish to exercise any of these rights, please contact us at, twobroswoodworks@gmail.com 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a prominent notice or sending an SMS. Please review this policy periodically to stay informed about how we protect your privacy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our SMS communications, please contact us at:

Two Brothers Wood Works
4737 Northgate Blvd, Myrtle Beach, SC 29577
twobroswoodworks@gmail.com
843-400-3014

Note: messaging data rates may Apply. 

-Two Brothers Wood Works Management Team

Two Brothers Wood Works SMS Privacy Policy /  Terms & Conditions

· Data Collection: We will collect your name, email address and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

· Data Usage: We use your data solely for customer questions, installation services, delivery of furniture and appointment scheduling.

· Data Security: We protect your data with secure storage measures to prevent unauthorized access.

· Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

· MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

· Messages are recurring, and message frequency varies.

· Contact Two Brothers Wood Works at 843-400-3014 or twobroswoodworks@gmail.com for HELP or to STOP/ CANCEL receiving messages.

· Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to twobroswoodworks@gmail.com or 843-400-3014. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

· You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

· Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Two Brothers Wood Works will not sell, rent, or share the collected mobile numbers